Frequently Asked Questions
Everything you need to know about your Stanley 1913 UK order.
How long does shipping take within the UK?
Standard UK delivery typically takes 3-5 business days. Express shipping options are available at checkout for delivery within 1-2 business days.
What is your return policy for unused items?
We offer a 30-day return window for all unused products in their original packaging. Please note that personalized or engraved items are non-returnable.
Are Stanley products dishwasher safe?
Most of our modern Quencher and Tumbler series are dishwasher safe. However, to preserve the finish and vacuum seal of your specific model, we recommend checking the care instructions on the bottom of the product.
Does my purchase include a warranty?
Yes, all Stanley products purchased through our official UK store are covered by our Built for Life™ limited lifetime warranty against manufacturing defects.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can cancel your order within 30 minutes of placement; after that, you will need to initiate a standard return once the item arrives.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Buy Now Pay Later options like Klarna for eligible UK customers.